Support

The app named the wrong fish

Tap the fish’s name on your catch to pick the right species. AI can get it wrong, so a quick check never hurts.

How do I turn off cloud AI?

On the Me screen, under Privacy & data, switch off Cloud AI processing. New catches then stay on your phone and you pick the species yourself. More about your data

I got a new phone

If you’re signed in with cloud AI on, your log is backed up to your CapFishs cloud. Sign in with the same Apple or Google account on your new phone and it comes back.

How do I cancel CapFishs Pro?

On your iPhone, open Settings, tap your name, then Subscriptions, and choose CapFishs. On Android, open Google Play, tap your profile, then Payments & subscriptions → Subscriptions, and choose CapFishs. Deleting the app or your account doesn’t cancel it. On a new iPhone, tap Restore purchases on the Me screen. On Android, open CapFishs Pro from Me and tap Restore purchases.

Something looks wrong or inappropriate

Report a fish picture from its card, or a shared card with the Report link on its page. You can also email us.

Are my spots private?

Yes. Only you can see your spots. Anything you share shows the county at most — never your exact spot.

How do I delete my account?

In the app, go to the Me screen and tap Delete account. No app? Ask us on the web.